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There’s revenue hiding in customer calls!

Gold Digger listens to every customer conversation and routes expansion opportunities to the right AE before the moment passes.

Gold Digger agent holding a pan of gold arrows

Hi, I’m Gold Digger

Gold Digger

AGENT PROFILE

FOR TEAM

Customer SuccessAccount Expansion

FOR ROLE

ICManager

USE CASES

Detect expansion opps.

Surface gems from past conversations

Handoff to AE with context

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Unlock a treasure trove of revenue

Expansion signals are buried in customer calls. Gold Digger finds the new teams, use cases, and buying initiatives your team would otherwise miss.

With Gold Digger

ZoomSlackSalesforcePendoGainsight

Gold Digger

Detects signal

Takes action

Customer Success Manager

Customer QBR

Pearson Hardman

47 min

“Our Finance team has actually been asking about something like this — they run their own sales process and the tooling there is a mess.”

08:45Nikki (RevOps)

Account Executive

Notified 3 min after call

Gold Digger

03:47

Expansion signal · Pearson Hardman QBR. Finance team uncovered — $80–120K estimated ARR. Handoff email drafted and ready.

View signal + review email

Turn expansion conversations into revenue

Scanning Call

Exec hires

0

Peer expansions

0

Funding

0

Call intents

0

All sent to Slack

Live across your team in days

Three connections. No rep training. No call-by-call setup.

Gold Digger starts listening from day one and surfaces the first expansion signals within 48 hours.

Connect your call recording stack

Gong, Chorus, or any transcript-producing recorder — Gold Digger starts monitoring calls within 24 hours.

GongChorus

Connect your CRM

Connect Salesforce or HubSpot. Confirmed expansion signals are logged with account, signal type, estimated ARR, and source call.

HubSpotSalesforce

Connect Slack

Alerts land where your team already works, the moment a signal is detected.

Slack
Agent Collaboration

Gold Digger finds the opportunity.The rest of the system takes it from there.

Know which expansion moments are worth acting on

Nikki, Head of RevOps, mentioned in a QBR that Finance was struggling with tooling and evaluating alternatives.

Gold Digger caught the expansion signal and routed it to the account team. Portfolio Manager checked the account first: health and engagement are strong, and renewal was still months away.

Output: Expansion opportunities arrive with the context needed to act confidently.

Gold Digger

Portfolio Manager

Works with 70+ apps

No need to start from scratch. Oliv connects to your CRM, CSP, email, call recording, and Slack, and builds on top of what’s there.

See All Integrations

Frequently Asked Questions

Any customer-facing call where a CSM or AM is present — QBRs, check-ins, onboarding calls, support escalations, renewal conversations. Gold Digger monitors all of them automatically once your call recording stack is connected. No per-call configuration required.

Within minutes of the call ending. Gold Digger processes the transcript as soon as it's available and sends the Slack alert immediately. The AE receives the notification before the CSM has had a chance to remember to follow up.

No. Gold Digger listens in the background — CSMs run calls the same way they always have. The only moment a CSM is involved is reviewing and sending the handoff email Gold Digger drafts. That takes seconds.

Gold Digger is trained on seven signal types: adjacent team interest, new use case emergence, headcount or team growth, competitive frustration with another tool, budget availability, scaling triggers, and champion movement. Routine customer conversation is not flagged — only moments where a customer expresses genuine expansion intent.

Yes. Gold Digger can mine past call transcripts — useful when an AE takes over an account, re-engages a churned contact, or wants to understand what was said before a relationship went cold. The historical context surfaces what others missed.

None. Gold Digger operates entirely in the background. CSMs do not need to tag moments, fill out forms, or remember to loop anyone in. The detection and routing happen automatically.

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